I am running Windows Defender--no spyware running, McAfee and Registry Mechanic. This is a recent problem. I can download programs, music, etc, just not doc. attachments.2 people need an answerI do too

You mean the doc attachment is being removed from the mail, or it simply wont open? with no err.msg?

I am having a similar problem, there is no error message, the "file download" box pops up but the "Getting File Information / Estimated time left / Download to / Transfer rate" are all blank after the colon. The box stays up until I click on "cancel". Word, PowerPoint are working fine and I can attach documents to emails no problem. I can open PowerPoint and PDF's fine but I can't open or save Word documents attached to emails (Gmail or Hotmail).Any ideas????Thanks.

I have all the similar problem but I don't have powerpoint. . Have you found anybody on that can help us with this problem?

When I try to download e-mail attachement I can't open or save it to word. I have Norton anti Virus with Comcast is my provider for my computer.This is the type of microsoft office word doucument, 10.9KB From 68.142.200.12 .

On Fri, 10 Sep 2010 18:49:21 +0000, knitting30years wrote: > What happens is somebody send me a email attachement document and I can't save or open the document in word of 2007 What kind of file is the attachment (what are the letters in the filename after the final dot)? If it's not a Word document (.doc, .docx,.rtf, .txt, or something else compatible with Word) you can't open itin Word. If it is one of those types of files, please tell us what "can't saveor open" means. Exactly how are you trying? What happens when you try?If you get an error message, please quote it verbatim. Ken Blake, Microsoft MVP

It is a docx . Is this enough information that you need to know. Not to good in computers when I have a problems.There is no error message,the File "download" box pops up but the Getting File Information/Estimated time left/Downoad to.transfer rate" are all blank doesn't gie me how much time I have left to save or download. I can't save or open a word documents attached with Yahoo. Here is the document I'm try to open or save. August -19-2010.docx Does this give you enough information what is happen here?diane